Start by contacting the business where the error occurred. Many merchants are willing to work with you to correct the error to avoid dealing with a chargeback—a process that costs fees and can damage their standing with their bank.1 Let the merchant know the error—provide a copy of your receipt if you … See more If you don’t have luck with the merchant, you can go directly to your credit card issuer. Be aware that you may not be able to dispute some charges depending on how long ago they occurred. Federal law limits billing error … See more If you're still unsuccessful at resolving the transaction after going to the merchant and the credit card issuer, then you can file a complaint with the Consumer Financial Protection Bureau. … See more WebOct 25, 2024 · The bottom line. If you dispute a credit card charge by mistake, contact your card issuer and explain the situation. You could also follow up with the merchant if …
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